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Complaints Handling Procedure
At Crown Survey & Valuation, we put your satisfaction first. We work hard to ensure you have a smooth experience from start to finish, but if something does not feel right, please let us know so we can sort it out.
We keep things simple: share your concerns with us, and we will take the time to fully understand the issue by checking all the details and talking it through with our team.
Our Director, Yassar Hussain, is always on hand to personally discuss any worries you might have.
We promise to update you every step of the way as we work to resolve your concern. Once everything is been sorted, we will follow up to make sure you are happy with the outcome and to see if there is anything else we can do to improve.
For more details, you can download our full Complaints Handling Procedure below.